Your Human Resource Department is an extremely vital part of your organization. This is the cog in the machine that governs your most valuable asset - your talent. Make no mistake, your customers are important. But great employees are the reason your customers are happy and the driving force behind your success or failure. And like any great team, it's not one rock start player doing all the work. A great organization has a lot of employees who work well together. HR management has the job is to understand the players and find ways to step in to create the environment where each individual can thrive, because that's where a cohesive team excels.
Give your new hires the tools they need to succeed --
The problem for many larger companies, and even smaller businesses looking to expand, is not in implementing sound protocol for HR. It's in a disconnect between HR and the actual employees. Your HR might have a great succession line for permanent jobs. They may have solid plans on moving the company forward and meeting employee needs. But often there's a disconnect between the plans and their final outcomes. For instance, if HR's input has resulted in a succession line for your key positions, great. But what happens when the people you want to hire from within hand in their resignation? These kinds of things can happen for a myriad of reasons but many employees will be more apt to look for other opportunities when the company is not meeting their needs. And this dynamic is all too common when HR governs from an office without getting into the workforce with the employees they manage.